1. Who We Are

In short, we are a group of people in the US who are preoccupied with comfort. We make high-quality bathrobes and sleepwear for folks who really want to relax. We believe that after a long day of work, the gear you wear at home matters just as much as your outfit for the office.

2. Where We Are Based

While we serve customers everywhere, our roots are in Texas. This is where our main office operates, handling all designs, management, and customer support duties.

• Office Address: 4401 I-35 N Frontage Rd, Round Rock, TX 78665, United States.

• Contact: support@peadow.store 

3. Why We Started This

Honestly, Peadow started because we were frustrated. We looked around for excellent bathrobes and found two extremes: cheap, scratchy options or luxury robes with ridiculous price tags. There wasn't much in the middle. So, we decided to shift our business focus. We wanted to bridge that gap. We set out to create a store dedicated entirely to the "Home Spa" feeling—bringing you fabrics like silk satin and waffle linen that feel expensive but don't break the bank.

4. Our Goal

We don't want to complicate things. Our mission is to make you feel good in your skin. When you put on a Peadow robe, you should feel an instant shift from "busy mode" to "relax mode." We want to be the brand you trust when you need to unwind.

5. How We Work (Our Business Model)

We believe in being 100% open with our customers. Peadow isn't a traditional store with a dusty warehouse full of unsold inventory. Instead, we use a modern print-on-demand and fulfillment model. Here is what that means for you: We handle the creative side—picking fabrics, designing patterns, and running support—right here in the US. However, we only produce an item when you actually order it. This helps us cut down on waste and keeps our prices reasonable.

6. Our Manufacturing Partners

We work with a professional production team in Vietnam to make sure that every stitch is impeccable. They are professionals in making textiles and do the actual work of making our products. Although our management is in the US, your package will ship directly from our production facility below:

• Factory Address: 174 Ba Trieu Street, Phu Nhuan Ward, Hue City 49000, Vietnam.

When you place an order, our system sends the details to Hue City. The team there prints, cuts, sews, and packs your order before handing it to the carrier. This partnership allows us to offer a wider variety of sizes and styles than we could ever manage on our own.